Friday, October 31, 2014

A How To:  

Fall back! How's that work with time sheets?

Employees working the graveyard shift when daylight-saving time ends ithis weekend work an extra hour because the clocks are set back one hour at 2 a.m. (in most states)
Here's an example:  Sam works a scheduled shift starting at 8 pm p.m. and ending at 4:30 a.m. the next day; Sam works an eight-hour shift and receives a 30-minute (unpaid) lunch break. This Sunday, daylight savings time ends and clocks are turned back (fall back).  For this shift Sam worked 9 hours.
The Fair Labor Standards Act requires that employees be credited with all of the hours actually worked. In this example, Sam will be paid for nine hours.
If Sam works the rest of the week at the regular schedule, Sam will be paid for 40 hours at regular pay and one hour of overtime (in most states). 

Thursday, April 17, 2014

Your organization's culture does impact your bottom line!

Culture does impact bottom line!  Here in Florida our previously known Kash N Karry stores aka Sweet Bay are changing to Winn Dixie.

I waited until mid week to visit the one near us. so, no one to greet me...a table with the WD rewards cards...but no one...and it was 25 minutes before someone said hello...with eye contact and then asked me if I needed help finding things...There were plenty of people but it was Andrew who said hello.  

Saw the manager who made a point later on to say hello in front of people...the same manager who told me when it was SweetBay..."that we don't do that welcome to the neighbor thing anymore"...as he wanted away..."not sure why"....oh, and I had to find him to ask him for a package for our new pastor who was moving to the area.  

The expectation is a clean store, reasonable value, reasonable prices but the people make the experience....the 17 people who had chances to say hello to  me...to the new WD store.

Culture ...engaged employees.....who want to be involved with the people releasing their money....

It isn't the sign, the new carts, or the computer system....it is the people....

What a waste of money for I predict there will be many of these store closed after this new, improved...


Give me a smiling employee who wants to help me and I'll take an old wobbly wheeled cart with an old name on it...